General Conditions.

1. Identification of the Company

JOIN (the "Company") is a simplified joint stock company registered in the Paris Trade and Companies Register under number 833 938 269, whose registered office is located at 175, rue Saint-Martin - 75003 Paris.

The Company can be contacted at support@teamjoin.fr.

2. Services offered

The Company offers its clients (the "Clients" ) a digital service for the creation and multi-distribution of marketing content (the "Services"), in the form of short-format visual content (the "Story" or "Stories") that can be created by the Clients and their employees (the "Users") directly on the software accessible at https://studio.join-stories.com/ (the "Software") and on the basis of editorial templates made available by the Company (the "Templates") and media libraries (image bank, illustrations, symbols, icons, action automation tools, etc.) offered by third party publishers (the "Libraries").

3. Information on the General Conditions

The contractual relationship between the Client and the Company is governed, in descending hierarchical order, by the following documents:

The order form (the " Order Form ")

  • It is established on the basis of the Customer's needs;
  • The Customer must accept it by returning it signed within a maximum of 30 days from its issue. This acceptance implies acceptance of the General Conditions in their version in force at the date of the Purchase Order;
  • In case of contradiction, the Purchase Order prevails over the General Conditions;
  • In the event of any inconsistency, the most recent Purchase Order shall prevail over the oldest one(s).

The general conditions (the " General Conditions ")

They define:

  • The terms and conditions of use of the Services,
  • The respective obligations of the parties.

They are accessible through a direct link at the bottom of the Company's website, accessible at https://join.stories.com/ (the " Site ").

4. Articulation with the Payment Service Provider's General Terms and Conditions

All payments made through the Software are handled by the payment provider Stripe ("Stripe").

The Customer shall contract directly with Stripe for the implementation of such payments by agreeing to its terms and conditions, which are available at https://stripe.com/fr/legal/ssa/fr-fr#conditions-gnrales.

If Stripe rejects or terminates Customer's subscription, Customer may not/no longer use the Services.

Conversely, termination of the contractual relationship between the Customer and the Company shall result in termination of the Customer's contract with Stripe.

In the event of any inconsistency between Stripe's terms and conditions and these Terms and Conditions, the latter shall prevail.

The Customer expressly authorizes the Company to transmit to Stripe all its instructions relating to payments made on the Software.

5. Conditions of access to the Services

In order to access the Services, the Customer must meet the following cumulative conditions:‍

The Client is :

  • a natural person with full legal capacity, or
  • a legal entity acting through a natural person with the power or authority to contract in the name of and on behalf of the Customer.


The Customer is a professional, understood as any individual or legal entity acting for purposes within the scope of its commercial, industrial, artisanal, liberal or agricultural activity, including when it acts in the name or on behalf of another professional.

6. Terms of access and subscription to the Services

In order to benefit from the Services, the Client must first request a demonstration of the Services (the " Demonstration ") from the Company, by clicking on the demonstration request button provided on the Site.

The Client must then fill in the demonstration request form, providing the Company with all the information marked as mandatory. The Customer will then be contacted by the Company, at the email address or telephone number provided in the said form, in order to be offered a date for the Demonstration.

However, the Company remains free to refuse any request from the Client if it does not meet the conditions set out in the article "Conditions of access to Services".

At the end of the Demonstration, the Customer can choose :

  • reschedule, if necessary, a new Demonstration with the Company in order to discuss again the Services offered; or
  • subscribe to one of the offers presented by the Company during the Demonstration (the " Subscriptions ").

In the latter case, the Company will communicate the Purchase Order to the Client as soon as possible after the last Demonstration.

Once the Order Form has been accepted by the Client and returned to the Company duly completed and signed, the Company will communicate to the Client, no later than the first day of the Subscription taken out by the Client, an identifier and a password for each User, within the limit of the number provided for in the Subscription taken out, enabling the latter to access the Services on the Software.

The Customer is solely responsible for the personal use of the Software by the Users.

7. Description of the Services

7.1. The Services

Prior to any subscription, the Customer acknowledges that he/she has taken full cognizance, during the Demonstration, of the characteristics of the Services and their constraints, particularly technical.

The Client acknowledges that the implementation of the Services requires a connection to the Internet and that the quality of the Services depends on this connection, for which the Company is not responsible.

The Services to which the Customer has subscribed were presented to him during the Demonstration, and are described in the Order Form.

In particular, it has access to the following Services:

  • The possibility to create one or more Stories, via a dedicated creation tool on the Software offering numerous Templates made available by the Company, and also allowing the Customer to access the Libraries;
  • The possibility of creating one or more content blocks (" Widgets "), via a dedicated creation tool on the Software offering numerous Templates made available by the Company;
  • The ability to share Stories:
  • in the form of a link, to allow the Customer to share the Stories on many communication channels; or
  • by integrating them with the Widgets, in order to allow the Client to integrate these Widgets on its own site;
  • The ability to export Stories in image or video format;
  • The ability to get a number of statistics about Stories and Widgets, including:
  • the number of views of each Story or Widget;
  • the number of interactions with each Story or Widget;


The Company reserves the right to offer any other Service.

Any request to modify the Services subscribed to must be the subject of a new Purchase Order.

7.2. Additional benefits

1.Maintenance

The Customer benefits during the duration of the Services from maintenance, in particular corrective and evolutionary. In this context, access to the Software may be limited or suspended.

The Company makes its best efforts to provide the Customer with corrective maintenance to correct any malfunction or bug found in the Software.

The Customer benefits during the duration of the Services from an evolutionary maintenance, which the Company may carry out automatically and without prior notice, and which includes improvements to the functionality of the Software, the addition of new features and/or technical facilities used within the framework of the Software (aimed at introducing minor or major extensions).

Access to the Software may also be limited or suspended for scheduled maintenance, which may include the corrective and evolutionary maintenance operations mentioned above.


2. accommodation

The Company ensures, under the terms of an obligation of means, the hosting of the Software, as well as the data produced and/or entered on the Software, through a professional hosting provider, and on servers located in a territory of the European Union.


3. technical assistance

In case of difficulty encountered when using the Services, the Client may contact the Company at the address mentioned in the article "Identification of the Company".

The technical support service is available from Monday to Friday, excluding public holidays, from 9:00 am to 7:00 pm. Depending on the need identified, the Company will estimate the response time and will keep the Customer informed.

8. Duration of subscription to the Services

The Customer subscribes to the Services in the form of a Subscription.

The Subscription starts on the day of its subscription for an initial period indicated in the Purchase Order.

The Subscription is tacitly renewed for successive periods of the same duration as the initial period (together with the initial period, the " Periods "), from date to date, unless the Subscription is terminated in accordance with the conditions set out in the article "Termination of Services" or "Modification of the General Conditions".

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9. Financial terms of the Company


9.1. Price of the Services

The prices of the Services to which the Customer has subscribed are indicated in the Purchase Order.

Any Period started is due in its entirety.

The Company is free to offer promotional offers or price reductions.

The Company's prices may be revised at any time under the conditions of the article "Modification of the General Conditions".


9.2 The Company's billing and payment terms

The Company's billing and payment terms are specified in the Purchase Order.

The payment is implemented through Stripe.

The Client guarantees to the Company that he/she has the necessary authorizations to use this method of payment.


9.3. Consequences in case of late payment or default

In the event of default or delay in payment, the Company reserves the right, from the day after the due date shown on the invoice, to:

  • immediately suspend the Services in progress until payment in full of the amounts due;
  • to charge to its profit a late interest equal to 3 times the legal interest rate, based on the amount of the sums not paid at the due date and a fixed compensation of 40 euros for the recovery costs, without prejudice to an additional compensation if the recovery costs actually incurred are higher than this amount;
  • if necessary, to declare the forfeiture of the term of all the sums owed to it by the Customer and their immediate payment.


10. Intellectual property rights


10.1. Intellectual property rights on the Software

The Software is the property of the Company, as well as the software, infrastructures, databases, Templates and content of any kind (texts, images, visuals, music, logos, brands, etc.) that it uses, with the exception of the Libraries and the content imported by the Client. They are protected by all intellectual property rights or database producers' rights in force. The license that the Company grants to the Client does not entail any transfer of ownership.

The Customer and the Users benefit from a non-exclusive and non-transferable license in SaaS mode to use the Software and the aforementioned contents, for the duration stipulated in the article " Duration of subscription to the Services ".

10.2. Intellectual property rights on the Stories and their content

The Terms and Conditions do not affect any pre-existing intellectual property rights of the Customers on the content imported in the context of the use of the Services.

Thus, the Customer retains the intellectual property rights of the contents of any nature that he publishes on the Software within the framework of the creation of the Stories.

In addition, the Company transfers to the Customers all the economic rights of the Stories they create via the Software, subject to compliance with the conditions of use of the Libraries.


10.3 Intellectual property rights on the bookshops

The Terms and Conditions do not affect the intellectual property rights of the third party publishers who own the Bookstores, who retain intellectual property rights.

Thus, the Customer and the Users benefit from a license to use the Libraries, for the duration provided for in the article " Duration of subscription to the Services " and under the conditions provided for in the conditions of use of the owners of the Libraries, listed at the following address: https: //join-stories.com/third-party-content.


10.4 Use of the Client's personality rights (image, name and voice) by the Company

The Client agrees to obtain an authorization for the use of the image (and if necessary the name and/or the voice) of the Users and/or any other physical person whose personality attributes could be captured in the Stories, and more generally within the framework of the Services for the purpose of promoting the Company's activity.


11. Commercial references

The Company may use the names, brands, logos and Stories of the Customer and refer to its platform, as commercial references, for the duration of their contractual relationship and 3 years beyond.


12. Customer's obligations and liability


12.1. Regarding the provision of information

The Client agrees to provide the Company with all the information necessary for the subscription and use of the Services.

The Client:

  • Guarantees that the information provided to the Company is accurate and undertakes to keep it up to date;
  • Acknowledges that this information is proof of his identity and commits himself upon validation.


12.2 Concerning the use of the Services

Customer is responsible for its use of the Services and any information it shares in connection therewith. He is also responsible for the use of the Services and any information shared by the Users. The Customer agrees that the Services will be used exclusively by the Customer and/or the Users, who are subject to the same obligations as the Customer in their use of the Services.

The Customer shall not misuse the Services for purposes other than those for which they were designed, including but not limited to:

  • engage in illegal or fraudulent activity;
  • undermine public order and morality;
  • infringe on third parties or their rights in any way whatsoever;
  • violate any contractual, statutory or regulatory provision;
  • engage in any activity that interferes with a third party's computer system, particularly for the purpose of violating its integrity or security;
  • to carry out maneuvers aimed at promoting its services and/or sites or those of a third party;
  • assist or induce a third party to commit one or more of the acts or activities listed above.

The Customer also refrains from:

  • copy, modify or misappropriate any of the Company's materials or concepts used in connection with the Services;
  • engage in any conduct that interferes with or hijacks the Company's computer systems or undermines its computer security measures;
  • undermine the financial, commercial or moral rights and interests of the Company;
  • market, transfer or give access in any way whatsoever to the Services, the information hosted on the Software or any element belonging to the Company.

The Customer is responsible for the content of any kind that it distributes within the framework of the Services.

Customer acknowledges that use of the Bookstores as part of the Services is subject to compliance with the terms and conditions of use of the third party publishers who own the Bookstores, as listed at https://join-stories.com/third-party-content.

The Company shall not be liable in any way for any use by the Customer or a User of the content of the Bookstores that does not comply with the provisions of the terms of use of the third-party publishers who own the Bookstores.

The Client guarantees and agrees to remove upon request of the Company a Story that would have been reported by the owner of one of the Libraries on the Software as infringing the rights of third parties.

The Customer shall not distribute any content (this list is not exhaustive):

  • that are contrary to public order and morality (pornographic, obscene, indecent, shocking or unsuitable for a family audience, defamatory, insulting, violent, racist, xenophobic or revisionist);
  • infringing the rights of third parties (infringing content, infringing personality rights, etc.) and more generally violating a contractual, legislative or regulatory provision;
  • prejudicial to third parties in any way whatsoever;
  • misleading, deceptive or proposing or promoting illegal, fraudulent or deceptive activities;
  • harmful to the computer systems of third parties.

The Client indemnifies the Company against any claim and/or action that may be brought against it as a result of the breach of any of the Client's or a User's obligations. The Client shall indemnify the Company for any damage suffered and reimburse the Company for any sums it may have to bear as a result.


13. Obligations and Liability of the Company

The Company undertakes to provide the Services with diligence, it being specified that it is bound by an obligation of means.


13.1. Concerning the quality of the Services

The Company shall use its best efforts to provide the Customer with quality Services.

To this end, it carries out regular checks to verify the operation and accessibility of its Services and may thus carry out maintenance under the conditions specified in the article "Maintenance".

However, the Company is not responsible for temporary difficulties or impossibilities of access to its Services which would have for origin:

  • circumstances outside its network (and in particular the partial or total failure of the Customer's servers);
  • failure of equipment, cabling, services or networks not included in its Services or not under its control;
  • interruption of the Services by telecom operators or internet service providers;
  • the intervention of the Customer, in particular through a bad configuration applied to the Services;
  • a case of force majeure.

The Company is responsible for the operation of its servers, the outer limits of which are the connection points.

Furthermore, it does not guarantee that the :

  • subject to constant research to improve performance and progress, will be totally free of errors, defects or faults;
  • being standard and not proposed according to the personal constraints of the Customer, will specifically meet his needs and expectations.


13.2 Concerning the use of subcontracting and assignment

The Company may use subcontractors in the performance of the Services, who are subject to the same obligations as the Company in the context of their intervention. Nevertheless, the Company remains solely responsible for the proper execution of the Services with respect to the Client.

The Company may substitute any person who will be subrogated in all its rights and obligations under its contractual relationship with the Client. In this case, the Company will inform the Client of this substitution by any written means.


14. Limitation of the Company's liability

The Company's liability is limited to proven direct damages suffered by the Client as a result of the use of the Services.

With the exception of bodily injury, death and gross negligence, and subject to having made a claim by registered letter with acknowledgement of receipt, within one month of the occurrence of the damage, the Company's liability shall not exceed the amounts it has received in connection with the provision of its Services.


15. Acceptable Methods of Proof

Proof may be established by any means.

The Client is informed that the messages exchanged through the Software as well as the data collected on the Software and the Company's computer equipment constitute one of the accepted modes of proof, in particular to demonstrate the reality of the Services performed and the calculation of their price.


16. Methods of processing personal data


16.1. General provisions

The parties undertake, each insofar as it is concerned, to comply with all legal and regulatory obligations incumbent on them in terms of personal data protection, in particular Law 78-17 of 6 January 1978 in its latest amended version known as the Loi Informatique et Libertés (Data Protection Act) and Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 (together the " Applicable Regulations ").

For the purposes of managing the contractual relationship between the parties, each party processes the personal data of the other party's contacts as the data controller within the meaning of the applicable Regulations, for the duration of the present contract. This processing is necessary for the proper execution of the present contract and only concerns the identification data (in particular name, first name, email address, telephone number) of the interlocutors.

The staff of each party, their auditing departments (including the auditor) and their subcontractors may have access to the personal data collected.

This processing may give rise to the exercise by the parties' interlocutors of their rights as provided for by the applicable Regulations.

In addition, the Company is responsible for processing related to the management of the authentication of Clients and Users (connection data, connection logs) and processing related to the improvement of the Software (monitoring and usage statistics).

To learn more about the processing performed by the Company, the Client is invited to read the Client's privacy policy available on the Software.


16.2. Terms of processing of personal data by the Company as a subcontractor


  • Description of the outsourced processing

As part of the Services, the Company processes personal data on behalf of the Client as a subcontractor, while the Client acts as a data controller within the meaning of the applicable Regulations. The characteristics of the processing are described in the Appendix to this Agreement.


  • Obligations of the Company towards the Client


  • Data processing:

The Company undertakes to process personal data only for the purposes listed in the Annex and in accordance with the documented instructions of the Client, including with regard to the transfer of data outside the European Union. The Company undertakes to inform the Client if, in its opinion, any instruction constitutes a breach of the Applicable Regulations. In addition, if the Company is required to transfer data to a third country or international organization under the law applicable to the Agreement, it shall inform the Client of this legal obligation prior to processing, unless the relevant law prohibits such information on important public interest grounds.


  • Data security and privacy:

The Company undertakes to implement appropriate technical and organizational measures to ensure the security and integrity of personal data, their backup and the restoration of their availability in the event of a physical or technical incident. The Company also ensures that the persons authorized to process personal data are subject to the obligation to maintain confidentiality.

  • Other subcontractors :

The Company is authorized to use the subcontractors (the " Subcontractor ") listed in the Appendix to the Agreement to carry out specific processing activities. In the event of a change in the list of authorized Subcontractors, the Company shall inform the Client in advance in writing. This information shall clearly indicate the processing activities outsourced, the identity and contact details of the Subcontractor. The Client shall have a period of fifteen (15) days from the date of receipt of this information to present its legitimate and reasoned objections. If no objections are notified within this period, the Client shall be deemed to have accepted the use of the Subcontractor. In the event of continued objections by Client, the Parties will meet in good faith and use their best efforts to discuss a resolution. Company may elect to (i) not use the Subcontractor or (ii) take the corrective action requested by Customer in connection with the objections and use the Subcontractor. If neither option is reasonably possible, and if Company is unable to legitimately use another processor for the intended processing, either Party may terminate this Agreement upon thirty (30) days' notice.

The Subsequent Subcontractor is required to comply with the obligations of this Agreement on behalf of and according to the instructions of the Client. It is the Company's responsibility to ensure that the Subsequent Subcontractor provides the same sufficient guarantees regarding the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the applicable Regulations. If the Subcontractor does not fulfill its data protection obligations, the Company shall remain fully responsible to the Client for the Subcontractor's performance of its obligations.


  • Transfer of personal data outside the European Union :

The Company is authorized to transfer personal data processed under this Agreement to countries outside the European Union, subject to the implementation of appropriate safeguards as defined in Chapter V of the aforementioned Regulation.


  • Assistance and information provision:

The Company undertakes to assist the Client and to respond as soon as possible to any request for information sent to it by the Client, whether in the context of an impact analysis or a request made by the data protection authorities or the Client's data protection officer.


  • Exercising the rights of individuals :

To the extent possible, the Company undertakes to assist the Client in fulfilling its obligation to respond to requests made by data subjects to exercise their rights under the applicable Regulations. Where requests are made directly to the Company, the Company shall send such requests to the Client as soon as possible by e-mail to the address provided by the Client.


  • Personal Data Breach Notification:

The Company undertakes to notify the Client as soon as possible after becoming aware of any breach of personal data relating to the processing operations covered by this Agreement and to provide the Client with any useful information and documentation relating to this breach.


  • Data Fate:

The Company undertakes, at the Client's option, to delete the personal data within one (1) month after the expiration of the Contract. The Client acknowledges and agrees that the Stories, whether they contain personal data or not, are kept for one (1) year after the end of the Contract, in order to allow the Client to recover them. The Customer acknowledges and agrees that all of its Stories will be deleted at the end of this one (1) year period and that the Customer will not be able to recover its Stories in case of re-registration after this one (1) year period.


  • Documentation:

The Company shall make available to the Client, at the Client's request, all the information and documents necessary to demonstrate compliance with its obligations and to enable audits to be carried out. The Client may thus carry out audits once (1) a year at its own expense in order to verify the Company's compliance with the obligations set out in this article. The Client will inform the Company of the audit with a minimum of one (1) month's notice. The Company reserves the right to refuse the identity of the selected auditor if it belongs to a competing company. The audit shall be conducted during the Company's business hours and in such a way as to cause the least possible disruption to its operations. The audit shall not affect in any way (i) the technical and organizational security measures deployed by the Company, (ii) the security and confidentiality of the data of the Company's other clients, and (iii) the proper functioning and organization of the Company's production. To the extent possible, the Parties shall agree in advance on the scope of the audit. The audit report will be sent to the Company to allow the Company to make any written comments or remarks, which will be attached to the final version of the audit report. Each audit report will be considered as confidential information.


  • Reuse of Data by the Company:

The Client hereby authorizes the Company to process personal data collected as part of the services (including connection data, identification and use of the Software) for the purpose of improving the Company's services, and in particular to carry out statistics on how the Software is used by Users. The Company will act in this context as a Data Controller within the meaning of the applicable Regulations and undertakes in this respect to comply with the legal provisions on Data Protection in the context of the above-mentioned processing.


  • Client's obligations to the Company:

The Client agrees to:

  1. to provide the Company with the personal data referred to in the Annex, excluding any irrelevant, disproportionate or unnecessary personal data, and excluding any "special" data within the meaning of the applicable Regulations, except where justified by the processing operations, it being the responsibility of the Client to establish such justifications and to take all measures, in particular prior information, consent and security measures, appropriate for such special data;
  2. to collect under its responsibility, in a lawful, fair and transparent manner, the personal data provided to the Company, for the execution of its services, and in particular, to ensure the legal basis of this collection and the information due to the persons concerned;
  3. keep a register of processing and, more generally, respect the principles of the applicable regulations;
  4. ensure beforehand and throughout the duration of the treatment, compliance with the obligations provided for by the applicable regulations.


17. Respective obligations of confidentiality

Unless otherwise agreed in writing by the other party, the parties undertake respectively to keep confidential, for the duration of their contractual relationship and 3 years thereafter, all information relating to or held by the other party, of which they may have become aware in the course of the conclusion and performance of their contractual relationship.

This obligation does not extend to information:

  • of which the receiving party was already aware;
  • already public at the time of their communication or which would become public without violation of this clause;
  • that would have been lawfully received from a third party;
  • whose communication would be required by the legal authorities, in application of the laws and regulations or in order to establish the rights of a party within the framework of the contractual relationship between the parties.

Confidential information may be passed on to the parties' respective employees, collaborators, trainees, agents and co-contractors, provided that they are subject to the same obligation of confidentiality.


18. Force majeure

The parties shall not be liable for any failure or delay in the performance of their contractual obligations due to force majeure occurring during the term of their relationship. Force majeure as defined in Article 1218 of the Civil Code.

If one of the parties is prevented from performing its obligations due to force majeure, it must inform the other party by registered letter with acknowledgement of receipt. The obligations shall be suspended upon receipt of the letter, and shall be resumed within a reasonable period of time upon cessation of the case of force majeure.

The prevented party shall nevertheless remain liable for the performance of those obligations which are not affected by force majeure and for any payment obligations.


19. End of Services

The Subscription must be terminated at the latest 1 month before the end of the current Period, by :

  • The Customer, directly and free of charge by sending a request to this effect to the address support@teamjoin.fr;
  • The Company, by sending an email to the Client.

Any Period started is due in its entirety.

Customer and Users may access the Services until the last day of the Subscription.

The Customer and the Users will keep, until the last day of the Subscription subscribed by the Customer, the possibility to export in image or video format one or several Stories they have created, by using the functionality provided for this purpose on the Software.

After the last day of the Subscription, Users' access to the Software will be deactivated.


20. Penalties in case of default

Essential obligations to Customer (the " Essential Obligations ") include:

  • payment of the price;
  • not to provide erroneous or incomplete information to the Company;
  • Respect for the usual rules of politeness and courtesy in dealings with the Company;
  • compliance with the intellectual property and confidentiality provisions herein;
  • not to use the Services for a third party;
  • not to engage in illegal, fraudulent or infringing activities against the rights or safety of third parties, the violation of public order or the violation of laws and regulations in force;
  • not to publish any content that contravenes the provisions of the article " Obligations and Responsibilities of the Customer ".

In the event of a breach of any of these Essential Obligations, the Company may:

  • suspend or terminate Customer's access to the Services;
  • remove any content related to the breach;
  • publish on the Software any information message that the Company considers useful;
  • to warn any competent authority, to cooperate with it and to provide it with all the information useful for the research and the repression of illegal or illicit activities;
  • initiate any legal action.

These sanctions are without prejudice to any damages that the Company may claim from the Client.

In the event of a breach of any obligation other than an Essential Obligation, the Company will request the Client by any useful written means to remedy the breach within a maximum period of 15 calendar days. The Services will be terminated at the end of this period if the breach is not remedied.

Termination of the Services will result in the removal of all User access.


21. Modification of the General Conditions

The Company may modify its General Terms and Conditions at any time and will inform the Client by any written means (and in particular by email) at least 1 month before their entry into force.

The modified Terms and Conditions are applicable when the Customer's Subscription is renewed.

If the Customer does not accept these changes, he must terminate his Subscription according to the terms and conditions set out in the " Termination of Services " article.

If the Customer uses the Services after the entry into force of the modified Terms and Conditions, the Company considers that the Customer has accepted them.


21. Language

The French language shall prevail in the event of any inconsistency or dispute as to the meaning of any term or provision.


22. Applicable Law and Jurisdiction

The General Conditions are governed by French law.

In the event of a dispute between the Customer and the Company, and in the absence of an amicable agreement within 2 months of the first notification, the dispute shall be submitted to the exclusive jurisdiction of the courts of Paris (France), except in the case of mandatory provisions to the contrary.

Appendix - Personal Data

1. Description of the data processing carried out by the Company on behalf of the Client

Purposes of the processing of personal data

Provision of the Services as defined in this Agreement

Nature of the processing operations

The collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, communication by transmission, dissemination or any other form of making available, reconciliation or interconnection, erasure or destruction.

Type of personal data processed

Identification data, photos, videos, any data uploaded by the customer to the Software that can identify a person directly or indirectly, data generated by Users, data about Users

Categories of people involved

Client's employees, Client's customers, any person featured in a Story

Duration of treatment

The entire duration of the Contract

2. List of Authorized Subsequent Subcontractors

Authorized subcontractors - Subcontracted processing activities - Location of processing operations - Appropriate safeguards in place in case of data transfer outside the EU

Google Sheet (optional: only if chosen by the Customer) - Provision of form results on Google Sheet for automation) - United States - Standard contractual clauses

Unsplash (optional: only if chosen by the Customer) - Image library - United States - Standard contractual clauses

Coconut - Video Encoding/Optimization - European Union - Standard Contractual Clauses

Datadog - Monitoring and intrusion detection - European Union - Standard contractual clauses

Amazon Web Services - Hosting Provider - European Union and possibly US transfers - Standard Contractual Clauses

Intercom - Customer support chat - Possible transfers to the US - Standard contractual clauses