FAQ Web Stories

How long does it take to create a Web Story?

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JOIN is a kind of "Canva" for Web Stories.
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To create a web story, simply upload your content (photos, video, GIFS, etc...) to our available template models. In just a few clicks, you can create several stories very simply.
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As an example, creating a story of 4 Cards takes just 6 minutes on average.

After creating a Web Story, how long does it take to integrate JOIN into my site/app?

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JOIN integration is very quick: after creating your story using our turnkey templates, you simply copy/paste a JOIN script into your CMS back-office.
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Integration is unique. Behind it you can add, modify, delete Web Stories without having to touch the script.
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I don't have any content: what can I do?

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We have a database with dozens of templates available to inspire you.
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If you don't have in-house content, you can use your UGC to create Web Stories.

We have partnerships with UGC platforms to get this type of content quickly, simply, while remaining compliant. Connect your Instagram account to JOIN and find the Reels, Stories and Posts you're tagged on. Send a rights request to the creator directly from JOIN using a pre-written Direct Message. Then publish your UGCs in Web Stories format and replicate the social networking experience on your platforms.
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What's more, we can also help you create templates and stories with our professional service package. Don't hesitate to request a demo to find out more.

What impact does this have on website performance?

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The Web Story has no impact on your site's performance or on page load times.
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Unlike a Youtube video, which can weigh up to 2610p, the Web Story actually consists of a 16kb script that fetches videos hosted on JOIN servers.

We've made the script as light as possible so as not to impact loading times and navigation.

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Is it possible to integrate TikTok content?

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It is currently not possible to connect with JOIN to TikTok accounts.
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You can, however, save TikTok videos on a computer and then import them onto our platform.
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In contrast, we offer a direct connection to Instagram. As mentioned above, by connecting your Instagram account to JOIN, you can pull up and store UGC content from your community (photos, stories, reels, posts) via an automated process including a rights request to creators from our platform.
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JOIN is a tool that enables e-commerce and social media teams to collaborate better.
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Where can I distribute my Web Stories?

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You can broadcast Web Stories on all your proprietary environments:
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• website: all pages including homepage and product pages
• mobile app,
• newsletters,
• emailing,
• SMS,
• Whatsapp,
• QR code,
• Intranet,
• Slack, Teams etc...

What are the differences between JOIN and other market players?

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JOIN is a Made In France player.

We offer our customers a real marketing solution that enables them to create, distribute and analyze the KPIS of their Web Stories, where our competitors only offer a distribution tool.

We also offer brands the ability to distribute Web Stories across all their proprietary environments: website, mobile app, newsletters, emailing, SMS, QR code, Intranet, Slack, Teams etc...
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Our customers particularly appreciate the multi-diffusion offered by our platform. You can use your Web Stories present on your product sheets in your newsletters, emails, SMS marketing, etc...
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We also have exclusive partnerships with market players that enable us to offer exclusive features. For example, our UGC feature allows you to directly pull up Instagram content on which your brand is tagged, all in a few clicks and in an automated way.
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JOIN also offers multiple widgets that allow you to adapt the integration of your stories to your UX. For example, you can opt for a vertical "CARD" format story on your homepage, or choose a "bubble" format for your product pages.

With JOIN, you don't have to depend on a single display format.